FAQ

Please feel free to read through the FAQ's as most of your questions will be answered. In case you have additional questions, please do not hesitate to contact us.

How to make make a counselling or coaching appointment?

You can contact Dr. Elisabeth Scheepers by emailing:

elisabeth.scheepers@hushmail.com

What are the costs of Counselling and Coaching?

The fee for counseling for individuals is $ 125.00 for 1.0 hour, or $ 175.00 for 1.5 hours.

The fee for couple counseling is $ 175.00 for 1.5 hours.

Coaching fees are the same as counseling fees at $ 125.00  per 1.0 hour session and $ 175.00 per 1.5 hour session.

Fees for career and personality assessments are in addition to the coaching fees and depend on the costs of the assessments.

 

Please pay at the end of the session. Payment options are:

1. E-transfer (discuss with Dr. Scheepers the security question and answer)

2. Cash

3. Cheque

A receipt will be provided. Clients are suggested to inquire prior to attending sessions whether they will be reimbursed by their employer or insurer. Note that the designation of Dr. Scheepers is (doctoral) Clinical Counsellor.

 

Can clients use insurance benefits for counselling services provided by Dr. Elisabeth Scheepers?

Not all clients are reimbursed by their insurance companies. 

POLICIES of INSURANCE COMPANIES

1. If stated "counselling must be done by a master of counselling, your claim should be approved.

2. If stated registered counsellor, clinical counsellor, registered clinical counsellor, psychotherapist or therapist, your claim should be approved.

3. Blue Cross Alberta provides coverage (not Blue Cross SK).

4. Manulife is inconsistent across provinces.

5. Great West Life provides coverage, please check the wording in your policy.

6. Sun Life is inconsistent across the provinces.

7. The Co-operators will reimburse clients who received counselling by a registered counsellor.

8. Global Benefits will reimburse the services.

If your claim is rejected and the wording as stated in #1 and 2 are in the policy, you can appeal. If rejected again, please send me your rejection letter and consent to forward your complain to the CPCA. The CPCA as well as the ACCT are working hard on getting some equality and better services across the provinces.

If the policy only states "registered psychologist" and you would like to see a clinical counsellor or therapist, please speak to your EMPLOYER. Many of the major insurance companies (e.g. Great West Life) have changed the wording to "clinical counselor" in their policies in other provinces. SK is lacking behind. You as a client can make a difference! We cannot do that for you.

The CPCA and the ACCT are National Competency based Professional Counsellors Associations. Only qualified professionals obtain membership. New members work under supervision.

Saskatchewan has no provincial counsellors association. This will change in the future based on the growing need for competent counsellors. 

Are the counselling services offered by Scheepers-CCC confidential?

Many clients are concerned about confidentiality.

As with any counselling, therapy and or coaching services offered, Elisabeth will provide you with a consent form in which the details of the service is outlined. Confidentiality is of the highest priority. There are a few exceptions as required by law.

A limitation to confidentiality occurs when a client discloses the intend to cause serious harm to themselves or another person and in particular when this involves children or elderly. In these cases the counsellor and coach has a mandated responsibility to take action to ensure the safety of the client and the community.

Although Elisabeth uses secure email and secure payment methods, there are no absolute guarantees that communication over the Internet and phone is always confidential. We all have a responsibility to safeguard the appropriate use of internet and phone services.

Some things you as the client can do is to obtain an affordable email address from Hushmail.com. Hushmail offers the option to send and receive encrypted messages. Other things you can do is to keep passwords at a safe place if you are afraid that you will not remember them. Finally, it is important to use different user names and passwords for different Internet services.

Please feel free to email if you have more questions.

What are Dr. Scheepers's Academic Qualifications?

Dr. Elisabeth Scheepers has the following Academic Qualifications:

  • Ph.D. in Psychology, with Distinction.

  • Master of Arts in Counselling Psychology. Elisabeth received an award for academic excellence.

  • Graduate Diploma in Counselling.

  • Diploma in Advanced Professional Counselling.

  • Bachelor of Arts with an extended major in Psychology.

What is the difference between counselling and coaching?

Counselling (face-to-face and cybercounselling) in general is most beneficial for those who struggle with issues related to grief, trauma and other "unfinished business" that affects daily functioning and relationships at home and work.

Coaching, on the other hand, is most beneficial for those who are well-functioning people, but who feel that they can do better in personal life (Personal Coaching) and career (Executive Coaching).

As is obvious from the above given explanation, there may be some overlap, but in general the distinction between counselling and coaching is that the former takes the past into account to explore unfinished business before developing a plan for healing. The latter immediately delves into where someone is right now and where they want to be.

Dr. Scheepers provides individualized services based on an assessment and the client's wishes to determine an approach that is a good fit. 

Is Dr. Elisabeth Scheepers professsionally trained in the services offered?

Formal training: degrees, diplomas and certificates

  • BA in Psychology from Deakin University, Melbourne Australia with a focus on child development, counselling and mental health.
  • An Advanced Diploma in Counselling with a major in Child Behaviour, and Career Counselling.
  • A Graduate Diploma in Counselling with a major in Trauma and Addiction.
  • A Master's Degree in Counselling Psychology.
  • A Doctoral Degree (Ph.D.) in psychology with a focus on Clinical, Counselling and Research Psychology. 
  • Psychological first aid for people who experienced trauma at the workplace.
  • Cybercounselling: Offered by the Faculty of Social Work, University Toronto.
  • Personal and Executive Coaching: Offered by the College of Executive Coaching.
  • Post. Grad Certificate in Sex Therapy and full University course in Advanced Sex Therapy: University of Guelph.

 

 

Does Dr. Elisabeth Scheepers hold memberships in Professional Organizations?

Dr. Elisabeth Scheepers is a member of the following professional organizations:

  • Canadian Professional Counsellors Association (CPCA). Elisabeth is a Master Practitioner in Clinical Counselling (MPCC). #3205
  • Association Cooperative Counselling Therapists (ACCT). Elisabeth is a Master Therapeutic Counsellor (MTC). #2060
  • American Psychological Association (APA) #6767 6533
Can I become a Counsellor and how does Supervision work?

The above is indeed a Frequently Asked Question, so here we go.....

In Saskatchewan, most people providing counselling have a degree in Social Work or Psychology. Courses in specialized Basic and Advanced Counselling skills however, are limited, and therefore graduates attend many workshops to extend their counselling skills.

There are however, alternatives. Some diploma and graduate diplomas offer excellent training in how to counsel people. These options need to be investigated thoroughly and when in doubt, please call any of the national counselling associations such as the CPCA and the ACCT to inquire whether the training is accredited and accepted in Canada and in your province. When training is done Online, a placement is very important. In addition to a placement, you will need supervision by a registered supervisor either at your placement or by an independent supervisor. Once you are in training however, you can already become a member of the above mentioned organizations and gain support and you have an opportunity to network with colleagues. 

Good Luck!!

Elisabeth

Not satisfied in life and at work, what can I do?

1 Talk to a trained coach about dissatisfaction with where your life is going.

2. Talk to a career or executive coach when not satisfied at work. Career assessments might be helpful. It is never too late to explore options within your field or even outside your field. Many people make several career changes during their lifetime.